Privacy Policy

Privacy Policy

Our contact details 

Name: Make It Pay Ltd


Telephone: 01925 967266


Make It Pay Ltd

1st Floor

Rutherford House

Warrington Road




The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Marketing and communications preferences
  • Billing data (payment details, billing address etc)
  • Transactional data (records of payments you have made for our services)
  • Payroll data (data relating to your employees, salaries, statutory payments, taxes, pensions, banking details etc)
  • Tax information (National Insurance numbers, UTRs, Tax codes)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you in order to process the services you have requested from us.

We also receive personal information indirectly, from the following sources in the following scenarios:

  • HMRC (tax code changes, previous earnings etc)

We use the information that you have given us in order to provide the services you have requested.

We may share this information with HMRC, pension providers, or in the provision of other services as requested by you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

How we store your personal information 

Your information is securely stored for the amount of time required by law. After this time, we will then dispose your information securely.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: